Luca Crosby Fitness respects your privacy and is committed to protecting your personal information. This privacy policy explains how we collect, use, disclose, store, and protect your information when you use our website and related services. 

By accessing our site or providing personal information, you agree to the terms of this policy.

What Information We Collect

We may collect personal information when you interact with our site and services, including:

• Your name, email address, phone number, and contact details.

• Payment information (handled securely by Stripe — we do not store card details).

• Client profile information you provide during onboarding (e.g., health goals).

• Usage data such as IP address, browser type, device details, pages visited, and cookies. 

How We Collect Information

• When you provide it directly (e.g., sign‑up forms, contact, coaching intake).

• Automatically through website analytics and cookies (Google Analytics, pixels for ads).

• Through third‑party services used to deliver our coaching programs.

How We Use Your Information

We use personal information to:

• Provide, personalise, and improve coaching services.

• Process payments and manage subscriptions.

• Communicate with you about services, updates, and offers.

• Analyse website usage to improve marketing and user experience.

• Comply with legal obligations.

Third Parties and Data Sharing

We may share information with:

• Payment processors (e.g., Stripe) to handle transactions.

• Email and marketing platforms (e.g., Brevo/Mailchimp).

• Analytics and ads platforms (e.g., Google Analytics, Meta) to measure and deliver ads.

• Legal or regulatory authorities if required by law. 

We do not sell your personal information.

Cookies and Tracking

We use cookies and similar technologies to understand site usage and optimise your experience. You can control cookie settings through your browser. 

Security of Your Information

We take reasonable steps to protect personal data using secure systems and access controls. However, no internet transmission is perfectly secure, and we cannot guarantee absolute protection.

Your Rights

You can request access to, correction of, or deletion of your personal information by contacting us at:

Email: contact@lucacrosby.com.au

9. Changes to this Policy

We may update this policy from time to time. Changes will be posted on this page with an updated effective date.

Effective date: 19/12/2025

Last updated: 19/12/2025

Contact

If you have questions about this privacy policy, please email:

contact@lucacrosby.com.au